Increase User Adoption with Your Own In-House CRM Support Entity in Dynamics CRM 2013 – a Step-by-Step Guide

Increase User Adoption with Your Own In-House CRM Support Entity in Dynamics CRM 2013 – a Step-by-Step Guide - A Blog by FMT Consultants

"User adoption is pivotal when implementing Microsoft Dynamics CRM within your organization. A key component to turning your CRM implementation into a successful investment is by providing timely post go-live and on-going support in a manner that reassures your users that the system will be properly supported. Support could range from training, user feedback, suggestions, enhancement requests, technical issues, bugs, reporting requests, etc.
It’s best to have a solid plan in place, whether that’s using an existing I.T. ticketing system or having dedicated staff. But the reality is that many companies don’t have the time and/or resources to put something in place until after the first critical user adoption period has passed. If users don’t adopt to the system initially, it makes it much harder to get them on board later on.

Argos’ New Online CRM Tool Prevents Unnecessary Sales Approaches

Ever received an unsolicited offer of help while shopping online? A speech bubble pops up with a determined sales assistant who is set on selling you not only the product you were casually browsing, but all its trappings, garnishes and attachments. While not quite on a par with being smarmed up by a sales assistant […]


https://jessking1311.wordpress.com/2015/03/26/argos-new-crm-tool-prevents-intrusive-online-sales-approaches/