AT A GLANCE: The Challenge
NGA Human Resources is an HR & Payroll
Outsourcing leader with over 1000 Cloud & ERP
implementations, including 20% of Fortune Global
500 companies whose expectations are 100%
accuracy and compliance. NGA HR needed
controls and processes for their SAP HCM systems
that would prevent changes from being initiated but
not reaching production, manage deployments,
ensure process enforcement and sequencing,
and eliminate the excessive reliance on manual
intervention.
The Solution
Using Rev-Trac’s process enforcement capabilities,
NGA HR was able to customize and configure their
change control processes to ensure segregation
of duties, documentation of mandatory test results,
and compliance that any change made in a
landscape is tied to an approver. NGA achieved
the level of compliance and control that helped
the company to grow globally and maintain the
reliability, control and compliance their customers
have come to expect.