Minimizing Data Maintenance in SAP Distribution Channels and Divisions

SAP ERP is a powerful tool. You can do so much with it, it’s tempting to dive into the complexity and use features just for their own sake. But that’s not a good way to set up your SAP. Rather, you need to let business needs drive your SAP complexity. 

Today, we’ll be talking about SAP distribution channels and divisions and how you can set them up for minimal data maintenance. We’ll also talk about what this means for an SAP e-commerce integration--something to consider even if you aren’t currently doing e-commerce. (See our previous blog post announcing Corevist interface for eCommerce)

Report to check if finance or sales view missing for a customer master record

ISSUE

You find that your master data process leads to customer records that occasionally have missing sales or finance views. How can we easily find these records and address them.

SOLUTION

1. I like to use Workflow to manage the creation of master data to ensure proactive maintenance of master data views - i.e. When a customer is created and it's missing the sales or finance view then send a work item to the sales or finance team in order to have them create it. The workflow is only terminated once the view has been created. Businesses that need to follow a compliance process often use this technique and have the QA team be the last in the process to release the master data object for general use.