SAP EM Knowledge Bites 13 - Benefits of SAP EM as it relates to an Order to Cash process

In the 1st blog of this series we described what SAP EM is and in the 6th one we described, in 2 parts, what the challenges and benefits are that are associated with SAP EM. We now want to take that a little deeper and relate it directly to the order to cash process.

What is covered in an order to cash process? For simplicity sake we will address a simple scenario where an order is taken and fulfilled out of a warehouse. Similar discussions and benefits can be described for orders being fulfilled via drop-ship or via a manufacturing process.

Creating a Premier Order-to-Cash Process (Mark Wells)

Mark Wells wrote a nice little article on the Order to Cash process. See the full article here from his blog "Supply Chain Action Blog". An excerpt from the blog follows:

A premier O2C process possesses the following hallmarks:

1) Standardization.  That is not to say that all orders are treated in the same way, but that you have determined beforehand what types of orders you will receive and how each type will be handled.  Standardization applies to how orders are anticipated, qualified, promised, priced, allocated, fulfilled, invoiced, collected and serviced.

Keeping Track of your Supply Chain - 8 1/2 key points to ponder

When it comes to the Extended Supply Chain, it is critical to ensure that any issue that occurs during the process is uncovered in a timely manner. Once an issue has been uncovered it then becomes critical to take action on it in order to get the process back on track. Without this kind of actionable insight we will simply running less effectively and ultimately end up paying more for the execution of our Supply Chain. Increased buffer stock to account for Supply Chain irregularities, poorly optimized reorder points and optimal order quantities, and so on... We have lived with chaos and exceptions for so long but there is hope; there is light at the end of the tunnel. We need to take charge of the Supply Chain and it all begins with gaining control through visibility in to what is actually happening.

Changing master data in mass

Use transaction MASSD to change attributes of your various master data elements. The following master data objects can be changed using this transaction:

1. BUS0015    Profit center
2. BUS1001    Materials (industry)
3. BUS1001001    Materials (retail)
4. BUS1006    Business Partner
5. BUS1133    Rental units
6. BUS1178001    Mass Maintenance Mat
7. BUS2012    Purchase orders
8. BUS2013    Purch. Sched. Agrmt
9. BUS2014    Purchase Contract
10. BUS2031    Customer Quotation
11. BUS2032    Sales orders
12. BUS2034    Customer Contract
13. BUS2104    Appropriation Req.
14. BUS2105    Purchase Requisition
15. BUS3003    Purchasing Info Rec.
16. BUS3006    G/L Account
17. CA_CONTACC    Contract Account
18. FORCE_LS    ForceEl (Log. Syst.)
19. KNA1    Customers
20. LFA1    Vendors

Mapping a Customers EDI field in to and then out of SAP

Customers that transact Orders to you via an EDI X12 850 often need you to send certain, customer specific, fields back to them on subsequent documents. This is often a requirement at both the header and item levels of the order. A common example of a header field would be the department number. It makes sense for the customer to have the department number returned on subsequent documents but we don't have any use for that number in our SAP system other than to store the details and pass it to subsequent documents.

SAP Event Management Use Cases – Part 1

I often get asked how we can leverage SAP Event Management functionality. This is a great question because, after all, SAP EM is a tool that is delivered with SAP to provide end-to-end business process visibility and exception management. Much like you would leverage a workflow solution to enforce certain activities to take place at […]


https://qdatausa.wordpress.com/2014/09/23/sap-em-use-cases/

SAP Event Management Use Cases – Part 2

SAP EM providing visibility and status management to the OTC and PTP processes


https://qdatausa.wordpress.com/2014/09/24/sap-event-management-use-cases-part-2/